FREQUENTLY ASKED QUESTIONS
No, certainly not, you don’t need to have account on our website to be able to purchase anything, you can choose guest checkout but however choosing to have account may benefits you in future to receive better deals that offer to our registered customers.
We are accepting a lot of payment methods to make it easy for our valued customers including, bank wire, online ban transfer, easy paisa, mobi cash, credit card payments, western union and also cash on delivery (COD).
It depends upon several factors, destination, package weight and type of goods, normally it cost 150 to 200 for most of items. But it can be revised depending about complexity of delivery procedure.
Normally, it take 1 to 4 days to dispatch depending upon stock availability. Then 2 to 3 days for cargo company to deliver it on your door step. The other custom made products need little more time varies from product to product.
Yes, you can change until it is not dispatched with delivery company, but if you still eager to change it you can contact us, they will help you to offer you a better solution or may be at cost of delivery they can accept return and change it for you.
It change product to product, we are covering from check warranty to one year, two year and lifetime brand/official warranty.
If you found the package is broken/damage then not accept the parcel or contact at us immediately to our customer care representative. If you found products are defective/damaged after opening the package, contact to our customer care center at [email protected] with photos and details of broken product. Then will fix a replacement to it.
It depends upon product root cause of this decision and several conditions (product condition, delivery charges and root cause of your decision). If it is due to defective product or damage goods, we will proceed refund straight away.Our goal to create best and happy experience of shopping to our website so we will do our best to corporate with you to any extent to offer you or best of services.
Simply, we will proceed the return/exchange straightaway.
Yes, you can drop us email about your products data (photos, features and details, availability, productivity, cost, location of products and contact number) at [email protected] or contact us at our customer care whatsapp number,Our team will respond your query spontaneously.
We don’t own a retail shop store. We have stores to store products and alot of vendors those are working and serving our customers on discrete of our guarantee.